We welcome callers outside of our opening hours and for this we offer an appointment service for visitors and collection or drop off at a mutually convenient time. To make an appointment if the above times are not convenient please call 01388 721096 or 07921615470 or email

There is no minimum fee for a short stay.

● Our prices are fully inclusive of all costs and insurance. (Excluding small excess, insurance does not cover pre existing conditions)

● We charge by the day, including the day of arrival and day of departure, this is to allow for essential disinfection and preparation of chalets.

● Our chalets are heated and well insulated ensuring a comfortable temperature at any time of year.

● Heat pads are provided in every chalet in addition (no extra charge)

● There is no late collection charge. If you are delayed you only pay for additional days at the normal fee rate.

● Medication is administered at no extra charge.

● We accept payment by cash, cheque or bank transfer.

● Payment in full for the complete period booked is required on collection of your cat(s). There is no reduction for early collection.

A fully insured Collection & Delivery Service is available.

Opening Hours